Operator Assisted Conference Calls

Our operator-assisted conferencing services offer the classic, fully-managed conference call used for investor calls, legal proceedings and critically important business calls where nothing can be left to chance – for a call where our specially-trained operators bring real value to you.

Professional operators welcome and identify callers
Operator assistance from event staff throughout
Experience and tools to handle complex calls

operator assisted conference call moderator

Experience Excellence with Operator-Led Events

Operators and event staff can be a real difference-maker for especially large, particularly formal, and complex conference calls and webcasts where the reliability of the connection and the handling of participants matters most.

Lead Moderator

Your lead operator greets event speakers and remains on the call to manage all aspects and event details throughout.

Large Event Capacity

Host calls for up to six thousand (6,000) callers on proven technology and platform. Your call can be accommodated.

International Dial-ins

Offer dial-in numbers globally for participants from around the world using either local access or toll-free numbers.

Pre-Conference Room

Event presenters and speakers will meet with the lead moderator to confirm audio quality and finalize plans ahead of the call.

Event Registration Forms

Use a branded landing page for registering in advance with RSVPs for operator-assisted conference calls and webcasts.

Call Recording

Record the event to MP3 for review, sharing, transcription, and dial-in access for others unable to join the live call.

Participant List

Have the list of event attendees that joined in live, compiled and sent to you right after the conference call concludes.

Call Transcription

Submit the recording from your account for a triple-checked call transcription completed in one business day.

Spanish Language

Have bilingual Spanish and English-speaking operators to better communicate with and help your audience as needed.

Let’s game plan together. We’ll help you determine the best fit for your needs.

Varied Event Options & Price Points

Your event will have its own specific requirements. Based on the wants and needs for your call, we can help find the right option for you.

Standard

16¢

per minute/line

Premium

19¢

per minute/line

Event Reservations

Operator-assisted calls require advanced booking with our reservation desk, open 24 hours a day. At the time of your booking, you can choose which services are needed and decide if any of our advanced features will be used. Our reservations team will cover any questions and advise you with best practices whenever relevant.

Planning & Pre Game

You can rely on us to see everything goes smoothly. Our specialists assist with planning for your conference call right down to the last detail.

Live During Your Event

Your lead operator is on the call for technical assistance, audio quality monitoring, speaker introductions, Q&A, and anything else you need.

After The Conference Call

If you’ve elected to record the call or have a participant list created, we’ll deliver them to you quickly and arrange for transcription if needed.

Add Visuals to Your Operator-Assisted Calls

Amplify your operator-assisted conference call with visual presentations and additional enhanced services that can create lasting content.

Web Conferencing

Launch into a slide presentation, share an application, or other visual content live with your audience, needing only their browser.

Event Streaming

Stream your live or pre-recorded session to larger audiences by webcasting your event online with a reliable, scalable platform.

Video Recording

Create a digital recording for playback, whether it be a basic audio recording of your call or a video with audio and visuals.

Frequently Asked Questions

Why use an operator-assisted conference call?

Many large and high-pressure calls are best managed by operators and event teams experienced with a platform they use on a daily basis. Lead moderators and supporting staff are used to oversee all the formal areas of your call including introductions and greetings, collecting participant data, and running question and answer sessions. Operator-assisted conference call platforms are designed with robust capacities and unmatched reliability and managed by professionals. This allows the meeting organizers and presentation stakeholders to focus solely on delivering their message.

How many participants can join an operator-assisted call?

Operator-managed calls can have 3 to 6,000 callers join into the live call, while thousands more can join into a live stream of the same event in a listen-only mode online.

Can I use a slide presentation during my operator calls?

Yes. Participants can join your presentation directly from their browser with no software download or install required. The presentation is delivered using real-time screen sharing that allows for your transitions and effects to follow their normal behaviors.

Can I live stream an operator-led call?

Yes, operator-assisted calls can be set up for live streaming as well. This would typically be done for more formal public facing events such as quarterly earnings calls or content from state and local government agencies.